Last updated: October 3, 2026
DoggyCute (“us”, “we”, or “our”) operates the Doggy Cute website (the “Service”).
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us or purchase products from us.
Information We Collect
When you use our Service, contact us or place an order, we may collect personal information including:
- Name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order and transaction information
- Account information, if you create an account
- Communications you send to us
- IP address
- Browser and device information
- Information about how you use our website
- Cookie, analytics and advertising information
Payment information is processed through our payment service providers. We do not normally receive or store your complete payment card details.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Take and manage payments
- Arrange delivery of your purchases
- Provide customer service
- Handle returns, refunds and complaints
- Communicate with you about your orders
- Maintain and improve our website
- Prevent fraud and protect the security of our website
- Keep appropriate financial and business records
- Understand how visitors use our website
- Measure and improve our advertising and marketing
- Send marketing communications where permitted by law
Lawful Basis for Processing
Where applicable data protection law requires us to have a lawful basis for processing personal information, we may rely on:
Contract – where processing is necessary to process your order, take payment, arrange delivery or provide products or services you have requested.
Legal obligation – where we need to process or retain information to comply with legal, accounting or regulatory requirements.
Legitimate interests – where processing is necessary for our legitimate business interests, such as operating and securing our website, preventing fraud, providing customer service and improving our business, provided those interests are not overridden by your rights.
Consent – where you have given us permission, for example for certain marketing activities or non-essential cookies and advertising technologies. Where we rely on consent, you can withdraw it at any time.
Log Data
We may collect information that your browser or device sends when you visit our Service. This may include your Internet Protocol (“IP”) address, browser type, browser version, device information, pages visited, date and time of your visit, time spent on pages and other diagnostic or usage information.
Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our website.
Some cookies are necessary for the website and online shop to function, including features such as the shopping basket, checkout and website security.
Other cookies and technologies may be used for:
- Analytics
- Website performance
- Advertising
- Measuring advertising effectiveness
- Understanding how visitors interact with our website
Where required by law, we ask for your consent before using non-essential cookies or similar technologies.
You can manage your choices using the cookie controls available on our website and through your browser settings.
Payments
Payments made through our website are processed by third-party payment providers.
These providers may collect and process information required to authorise and complete payments and prevent fraud. Their processing of your information may also be governed by their own privacy policies.
Order Fulfilment and Delivery
We work with third-party suppliers, fulfilment partners and delivery providers to process and deliver orders.
Where necessary to fulfil an order, we may provide these organisations with information such as your:
- Name
- Delivery address
- Telephone number
- Order details
We only share information reasonably necessary to process and deliver your order or deal with related customer-service matters.
Service Providers
We may use third-party organisations to help us operate our Service.
These may include:
- Payment processors
- Website and hosting providers
- Ecommerce service providers
- Suppliers and fulfilment partners
- Delivery and logistics providers
- Analytics providers
- Advertising and marketing platforms
- Professional advisers
These organisations may process personal information where necessary to provide their services to us.
We do not sell your personal information.
Analytics and Advertising
We may use analytics and advertising services to understand how visitors use our website and to measure and improve our advertising.
These services may collect information about your device, browser, interactions with our website and advertisements.
Where required, analytics and advertising technologies are only activated after you have provided the appropriate consent through our cookie controls.
International Transfers
Some organisations that help us operate our business, including suppliers, technology providers and other service providers, may process personal information outside the country in which you are located.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is handled in accordance with applicable data protection law and that appropriate safeguards are used where required.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing customer support, resolving disputes and meeting legal, accounting and tax obligations.
Different types of information may therefore be retained for different periods.
When information is no longer required, we will delete or anonymise it where appropriate.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Your Data Protection Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including:
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information in certain circumstances
- The right to request restriction of processing in certain circumstances
- The right to object to certain processing
- The right to data portability in certain circumstances
- The right to withdraw consent where processing is based on consent
To exercise any applicable rights, please contact us.
Marketing
Where permitted by law, we may contact you about DoggyCute products, offers or other relevant information.
Where marketing requires your consent, we will only send it after obtaining that consent.
You can unsubscribe from marketing communications at any time by using the unsubscribe option contained in the communication or by contacting us.
Links To Other Sites
Our Service may contain links to websites that are not operated by us.
If you follow a third-party link, you will be directed to that third party’s website. We recommend reviewing the privacy policy of every external website you visit.
We have no control over and accept no responsibility for the privacy practices or content of third-party websites.
Children’s Privacy
Our Service is not directed at children, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Compliance With Laws
We may disclose personal information where required to do so by law, regulation, court order or another lawful request from an appropriate authority.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Changes will be published on this page and the “Last updated” date will be updated accordingly.
We recommend reviewing this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact us using the contact details provided on Doggy Cute at https://doggycute.com.